Privacy Policy

1. Introduction

Tranquil Waters Wellness Retreat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Booking and reservation details
• Payment information (processed securely through third-party providers)
• Health and wellness information (only as necessary for providing services)
• Communication preferences

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and managing our wellness retreat services
• Processing bookings and payments
• Communicating with you about your reservations and our services
• Personalizing your experience and improving our services
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Protecting our rights and preventing fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or other business transaction
• With Your Consent: When you explicitly agree to share your information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: